Privacy Policy
Last updated: September 2026
RisingKidz (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
RisingKidz is operated by RISINGKIDZ ENTERPRISES, a partnership firm registered in Maharashtra, India (GSTIN: 27ABOFR5479F1ZK), with its registered office at Pune, Maharashtra, 411044, India.
1. Information We Collect
Personal Information: Name, email address, shipping address, and billing information provided during registration, checkout, or account updates.
Order Information: Purchase history, payment details (processed securely by our payment gateway — we never store your card details), delivery preferences.
Automatically Collected: Device information, IP address, browser type, pages visited, time spent, and interaction data through cookies and analytics tools.
2. How We Use Your Information
- Process and fulfill your orders
- Send order updates and delivery notifications
- Provide customer support
- Improve our website, products, and services
- Prevent fraud and keep your account secure
3. Email Communications
We send emails for two purposes only:
- Transactional emails — order confirmations, payment and shipping updates, returns and refunds, and account or security notices. These relate to your orders and account, so they are sent as part of providing the service.
- Product notifications you subscribed to — for example, a back-in-stock alert you requested for a specific product, or our newsletter if you opted in. We only send these to people who have chosen to receive them.
We do not send unsolicited marketing. You can unsubscribe from product notifications and the newsletter at any time using the link in the email or from your account preferences; transactional emails cannot be turned off while you have an active order or account.
4. Data Sharing
We do not sell your personal information. We share data only with trusted service providers, strictly to operate our service and fulfill your orders. These include:
- Our payment gateway, to process payments securely
- Courier and logistics partners, to deliver your orders
- Our email service provider, to send transactional and opted-in messages
- Cloud hosting and infrastructure providers, to run our website and store data
- Analytics providers, to understand and improve site usage
We may also disclose information where required by law or to protect our rights, users, or the public.
5. Data Retention
We keep your personal information only for as long as needed to provide our services, fulfill orders, and meet legal, tax, and accounting obligations. When it is no longer required, we delete or anonymize it.
6. Data Security
We protect your information with encryption in transit (HTTPS) and secure, PCI-compliant payment processing handled by our payment partner — we do not store your full card details on our servers. No method of transmission or storage is ever completely secure, but we take reasonable steps to keep your data safe.
7. Your Rights & Account Deletion
You have the right to access, correct, or delete your personal data, and to withdraw consent for optional communications. You may unsubscribe from product notifications and the newsletter at any time. To request access, correction, or deletion of your account and personal data, contact us at contact@risingkidz.com and we will action your request in line with applicable law.
8. Children's Privacy
Our website and services are intended for use by parents, guardians, and other adults who purchase kidswear on behalf of children. We do not knowingly collect personal information directly from children, and accounts must be created and managed by an adult. If you believe a child has provided us personal information, please contact us so we can remove it.
9. Cookies
We use essential cookies for site functionality and optional analytics cookies to improve your experience. You can manage cookie preferences in your browser settings. If we add additional cookies or tracking tools in future, we will update this policy to reflect them.
10. Contact Us
For privacy-related questions or data requests, contact us at contact@risingkidz.com.